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@@ -309,81 +309,57 @@ The following information is available in this file:
309 ----------------------------------------------------------------- 309 -----------------------------------------------------------------
310 310
311 Example: 311 Example:
312 'options aic7xxx aic7xxx=verbose,no_probe,tag_info:{{},{,,10}},seltime:1" 312 'options aic7xxx aic7xxx=verbose,no_probe,tag_info:{{},{,,10}},seltime:1'
313 enables verbose logging, Disable EISA/VLB probing, 313 enables verbose logging, Disable EISA/VLB probing,
314 and set tag depth on Controller 1/Target 2 to 10 tags. 314 and set tag depth on Controller 1/Target 2 to 10 tags.
315 315
3163. Contacting Adaptec 3164. Adaptec Customer Support
317 317
318 A Technical Support Identification (TSID) Number is required for 318 A Technical Support Identification (TSID) Number is required for
319 Adaptec technical support. 319 Adaptec technical support.
320 - The 12-digit TSID can be found on the white barcode-type label 320 - The 12-digit TSID can be found on the white barcode-type label
321 included inside the box with your product. The TSID helps us 321 included inside the box with your product. The TSID helps us
322 provide more efficient service by accurately identifying your 322 provide more efficient service by accurately identifying your
323 product and support status. 323 product and support status.
324
324 Support Options 325 Support Options
325 - Search the Adaptec Support Knowledgebase (ASK) at 326 - Search the Adaptec Support Knowledgebase (ASK) at
326 http://ask.adaptec.com for articles, troubleshooting tips, and 327 http://ask.adaptec.com for articles, troubleshooting tips, and
327 frequently asked questions for your product. 328 frequently asked questions about your product.
328 - For support via Email, submit your question to Adaptec's 329 - For support via Email, submit your question to Adaptec's
329 Technical Support Specialists at http://ask.adaptec.com. 330 Technical Support Specialists at http://ask.adaptec.com/.
330 331
331 North America 332 North America
332 - Visit our Web site at http://www.adaptec.com. 333 - Visit our Web site at http://www.adaptec.com/.
333 - To speak with a Fibre Channel/RAID/External Storage Technical 334 - For information about Adaptec's support options, call
334 Support Specialist, call 1-321-207-2000, 335 408-957-2550, 24 hours a day, 7 days a week.
335 Hours: Monday-Friday, 3:00 A.M. to 5:00 P.M., PST. 336 - To speak with a Technical Support Specialist,
336 (Not open on holidays) 337 * For hardware products, call 408-934-7274,
337 - For Technical Support in all other technologies including 338 Monday to Friday, 3:00 am to 5:00 pm, PDT.
338 SCSI, call 1-408-934-7274, 339 * For RAID and Fibre Channel products, call 321-207-2000,
339 Hours: Monday-Friday, 6:00 A.M. to 5:00 P.M., PST. 340 Monday to Friday, 3:00 am to 5:00 pm, PDT.
340 (Not open on holidays) 341 To expedite your service, have your computer with you.
341 - For after hours support, call 1-800-416-8066 ($99/call, 342 - To order Adaptec products, including accessories and cables,
342 $149/call on holidays) 343 call 408-957-7274. To order cables online go to
343 - To order Adaptec products including software and cables, call 344 http://www.adaptec.com/buy-cables/.
344 1-800-442-7274 or 1-408-957-7274. You can also visit our
345 online store at http://www.adaptecstore.com
346 345
347 Europe 346 Europe
348 - Visit our Web site at http://www.adaptec-europe.com. 347 - Visit our Web site at http://www.adaptec-europe.com/.
349 - English and French: To speak with a Technical Support 348 - To speak with a Technical Support Specialist, call, or email,
350 Specialist, call one of the following numbers: 349 * German: +49 89 4366 5522, Monday-Friday, 9:00-17:00 CET,
351 - English: +32-2-352-3470 350 http://ask-de.adaptec.com/.
352 - French: +32-2-352-3460 351 * French: +49 89 4366 5533, Monday-Friday, 9:00-17:00 CET,
353 Hours: Monday-Thursday, 10:00 to 12:30, 13:30 to 17:30 CET 352 http://ask-fr.adaptec.com/.
354 Friday, 10:00 to 12:30, 13:30 to 16:30 CET 353 * English: +49 89 4366 5544, Monday-Friday, 9:00-17:00 GMT,
355 - German: To speak with a Technical Support Specialist, 354 http://ask.adaptec.com/.
356 call +49-89-456-40660 355 - You can order Adaptec cables online at
357 Hours: Monday-Thursday, 09:30 to 12:30, 13:30 to 16:30 CET 356 http://www.adaptec.com/buy-cables/.
358 Friday, 09:30 to 12:30, 13:30 to 15:00 CET
359 - To order Adaptec products, including accessories and cables:
360 - UK: +0800-96-65-26 or fax +0800-731-02-95
361 - Other European countries: +32-11-300-379
362
363 Australia and New Zealand
364 - Visit our Web site at http://www.adaptec.com.au.
365 - To speak with a Technical Support Specialist, call
366 +612-9416-0698
367 Hours: Monday-Friday, 10:00 A.M. to 4:30 P.M., EAT
368 (Not open on holidays)
369 357
370 Japan 358 Japan
359 - Visit our web site at http://www.adaptec.co.jp/.
371 - To speak with a Technical Support Specialist, call 360 - To speak with a Technical Support Specialist, call
372 +81-3-5308-6120 361 +81 3 5308 6120, Monday-Friday, 9:00 a.m. to 12:00 p.m.,
373 Hours: Monday-Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 362 1:00 p.m. to 6:00 p.m.
374 6:00 p.m. TSC
375
376 Hong Kong and China
377 - To speak with a Technical Support Specialist, call
378 +852-2869-7200
379 Hours: Monday-Friday, 10:00 to 17:00.
380 - Fax Technical Support at +852-2869-7100.
381
382 Singapore
383 - To speak with a Technical Support Specialist, call
384 +65-245-7470
385 Hours: Monday-Friday, 10:00 to 17:00.
386 - Fax Technical Support at +852-2869-7100
387 363
388------------------------------------------------------------------- 364-------------------------------------------------------------------
389/* 365/*