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Diffstat (limited to 'Documentation/scsi/aic7xxx.txt')
-rw-r--r-- | Documentation/scsi/aic7xxx.txt | 86 |
1 files changed, 31 insertions, 55 deletions
diff --git a/Documentation/scsi/aic7xxx.txt b/Documentation/scsi/aic7xxx.txt index 47e74ddc4bc9..3481fcded4c2 100644 --- a/Documentation/scsi/aic7xxx.txt +++ b/Documentation/scsi/aic7xxx.txt | |||
@@ -309,81 +309,57 @@ The following information is available in this file: | |||
309 | ----------------------------------------------------------------- | 309 | ----------------------------------------------------------------- |
310 | 310 | ||
311 | Example: | 311 | Example: |
312 | 'options aic7xxx aic7xxx=verbose,no_probe,tag_info:{{},{,,10}},seltime:1" | 312 | 'options aic7xxx aic7xxx=verbose,no_probe,tag_info:{{},{,,10}},seltime:1' |
313 | enables verbose logging, Disable EISA/VLB probing, | 313 | enables verbose logging, Disable EISA/VLB probing, |
314 | and set tag depth on Controller 1/Target 2 to 10 tags. | 314 | and set tag depth on Controller 1/Target 2 to 10 tags. |
315 | 315 | ||
316 | 3. Contacting Adaptec | 316 | 4. Adaptec Customer Support |
317 | 317 | ||
318 | A Technical Support Identification (TSID) Number is required for | 318 | A Technical Support Identification (TSID) Number is required for |
319 | Adaptec technical support. | 319 | Adaptec technical support. |
320 | - The 12-digit TSID can be found on the white barcode-type label | 320 | - The 12-digit TSID can be found on the white barcode-type label |
321 | included inside the box with your product. The TSID helps us | 321 | included inside the box with your product. The TSID helps us |
322 | provide more efficient service by accurately identifying your | 322 | provide more efficient service by accurately identifying your |
323 | product and support status. | 323 | product and support status. |
324 | |||
324 | Support Options | 325 | Support Options |
325 | - Search the Adaptec Support Knowledgebase (ASK) at | 326 | - Search the Adaptec Support Knowledgebase (ASK) at |
326 | http://ask.adaptec.com for articles, troubleshooting tips, and | 327 | http://ask.adaptec.com for articles, troubleshooting tips, and |
327 | frequently asked questions for your product. | 328 | frequently asked questions about your product. |
328 | - For support via Email, submit your question to Adaptec's | 329 | - For support via Email, submit your question to Adaptec's |
329 | Technical Support Specialists at http://ask.adaptec.com. | 330 | Technical Support Specialists at http://ask.adaptec.com/. |
330 | 331 | ||
331 | North America | 332 | North America |
332 | - Visit our Web site at http://www.adaptec.com. | 333 | - Visit our Web site at http://www.adaptec.com/. |
333 | - To speak with a Fibre Channel/RAID/External Storage Technical | 334 | - For information about Adaptec's support options, call |
334 | Support Specialist, call 1-321-207-2000, | 335 | 408-957-2550, 24 hours a day, 7 days a week. |
335 | Hours: Monday-Friday, 3:00 A.M. to 5:00 P.M., PST. | 336 | - To speak with a Technical Support Specialist, |
336 | (Not open on holidays) | 337 | * For hardware products, call 408-934-7274, |
337 | - For Technical Support in all other technologies including | 338 | Monday to Friday, 3:00 am to 5:00 pm, PDT. |
338 | SCSI, call 1-408-934-7274, | 339 | * For RAID and Fibre Channel products, call 321-207-2000, |
339 | Hours: Monday-Friday, 6:00 A.M. to 5:00 P.M., PST. | 340 | Monday to Friday, 3:00 am to 5:00 pm, PDT. |
340 | (Not open on holidays) | 341 | To expedite your service, have your computer with you. |
341 | - For after hours support, call 1-800-416-8066 ($99/call, | 342 | - To order Adaptec products, including accessories and cables, |
342 | $149/call on holidays) | 343 | call 408-957-7274. To order cables online go to |
343 | - To order Adaptec products including software and cables, call | 344 | http://www.adaptec.com/buy-cables/. |
344 | 1-800-442-7274 or 1-408-957-7274. You can also visit our | ||
345 | online store at http://www.adaptecstore.com | ||
346 | 345 | ||
347 | Europe | 346 | Europe |
348 | - Visit our Web site at http://www.adaptec-europe.com. | 347 | - Visit our Web site at http://www.adaptec-europe.com/. |
349 | - English and French: To speak with a Technical Support | 348 | - To speak with a Technical Support Specialist, call, or email, |
350 | Specialist, call one of the following numbers: | 349 | * German: +49 89 4366 5522, Monday-Friday, 9:00-17:00 CET, |
351 | - English: +32-2-352-3470 | 350 | http://ask-de.adaptec.com/. |
352 | - French: +32-2-352-3460 | 351 | * French: +49 89 4366 5533, Monday-Friday, 9:00-17:00 CET, |
353 | Hours: Monday-Thursday, 10:00 to 12:30, 13:30 to 17:30 CET | 352 | http://ask-fr.adaptec.com/. |
354 | Friday, 10:00 to 12:30, 13:30 to 16:30 CET | 353 | * English: +49 89 4366 5544, Monday-Friday, 9:00-17:00 GMT, |
355 | - German: To speak with a Technical Support Specialist, | 354 | http://ask.adaptec.com/. |
356 | call +49-89-456-40660 | 355 | - You can order Adaptec cables online at |
357 | Hours: Monday-Thursday, 09:30 to 12:30, 13:30 to 16:30 CET | 356 | http://www.adaptec.com/buy-cables/. |
358 | Friday, 09:30 to 12:30, 13:30 to 15:00 CET | ||
359 | - To order Adaptec products, including accessories and cables: | ||
360 | - UK: +0800-96-65-26 or fax +0800-731-02-95 | ||
361 | - Other European countries: +32-11-300-379 | ||
362 | |||
363 | Australia and New Zealand | ||
364 | - Visit our Web site at http://www.adaptec.com.au. | ||
365 | - To speak with a Technical Support Specialist, call | ||
366 | +612-9416-0698 | ||
367 | Hours: Monday-Friday, 10:00 A.M. to 4:30 P.M., EAT | ||
368 | (Not open on holidays) | ||
369 | 357 | ||
370 | Japan | 358 | Japan |
359 | - Visit our web site at http://www.adaptec.co.jp/. | ||
371 | - To speak with a Technical Support Specialist, call | 360 | - To speak with a Technical Support Specialist, call |
372 | +81-3-5308-6120 | 361 | +81 3 5308 6120, Monday-Friday, 9:00 a.m. to 12:00 p.m., |
373 | Hours: Monday-Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to | 362 | 1:00 p.m. to 6:00 p.m. |
374 | 6:00 p.m. TSC | ||
375 | |||
376 | Hong Kong and China | ||
377 | - To speak with a Technical Support Specialist, call | ||
378 | +852-2869-7200 | ||
379 | Hours: Monday-Friday, 10:00 to 17:00. | ||
380 | - Fax Technical Support at +852-2869-7100. | ||
381 | |||
382 | Singapore | ||
383 | - To speak with a Technical Support Specialist, call | ||
384 | +65-245-7470 | ||
385 | Hours: Monday-Friday, 10:00 to 17:00. | ||
386 | - Fax Technical Support at +852-2869-7100 | ||
387 | 363 | ||
388 | ------------------------------------------------------------------- | 364 | ------------------------------------------------------------------- |
389 | /* | 365 | /* |